Then you need to put the disks to the new QNAP keeping the correct disk order. Note that disk trays in QNAP are labeled on the factory.Īfter you sort out the disks you should either replace your QNAP under warranty or buy another one. To do this you need to write the disk order somewhere, and then pull the disks out the device. If your QNAP does not turn on any longer, probably you have a problem with the unit itself, therefore you should replace it. Further we discuss the most common cases of QNAP failure. Troubleshooting actions depend on the type of damage you deal with. So we start this article from the description of the main troubleshooting actions, leaving data recovery at the end. However, some people first prefer to try other options of troubleshooting instead of data recovery. You can easily and effectively recover data from a QNAP device using ReclaiMe File Recovery. This software found 610.660 files at %9.25 of process.īottom part of it, you cant view your files in real folder tree. Here is a screenshot from one of our costumer: I try this software and works great! Simply plug all HDDs to your windows pc, and double click RAID volume or any simple HDD to recover datas.

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